States within this region

New York
(Excluding NY City & Long Island)
West Virginia


Sarah Forrest

Regional Manager
410.235.6882 x 223

Andi O'Connor

Regional Director
410.235.6882 x 171

Additional Support Available

Steve Kirr

Director, Membership & Regional Development​
410.235.6882 x 122

Mark Eissele

Membership Sales and Support
410.235.6882 x 169

Susan Kellam

Sr. Manager, Member Experience Team
410.235.6882 x 146

Call Center Hours (ET):

Mon.-Fri: 8:30 a.m. to 5 p.m.
Sat.-Sun.: Closed


The following chapters also operate within this region


Chapter Website
Western New York  
Greater Rochester
Hudson Valley